We all know how impactful a positive customer experience can be, but are we doing the best we can to think outside of the box to ensure everyone who walks through our studio doors is walking away impressed and ready to refer their friends? In today's podcast you will hear from the best in the business when it comes to customer service and learn how your studio can leave an extraordinary impression even when you aren't there.

We have spoken a lot about preschool Dance classes in our previous podcasts with a focus on children aged 3 and older - but have you ever considered the developmental benefits of structuring a dance class for pre-walkers? It may seem like hard work, but Christine Roberts knows first hand the challenges and the benefits that arise when properly teaching toddlers about music. movement and dance. Christine is the founder of 'Nurturing Pathways', a program that brings dance educators and their youngest students together to see remarkable results around the world.

Today's guest is founder of Acrodance, Melissa Klassen. Melissa has extensive experience creating new programs from the ground up for dance studios around the world, and has helped Studio Owners, teachers and students from across the globe to perfect their mental game.

JB Barry and co-founder and Neale Whittaker founded their Hip-Hop group "Phly Crew" when performing together at Luna Park Sydney in 2009. Since those early days Phly Crew has risen to new heights and continues to blow audiences away all across the globe!

Phly Crew have found great success and exposure from Showcasing and teaching Huge workshops across Australia over the last four years, and have built a stellar reputation based on the extra-mile they go to ensure that each and every student is engaged and involved in dance on a personal level.